Frequently Asked Questions
Find answers to common questions about our handbags and services
Where are DeMellier bags manufactured?
All our handbags are ethically handcrafted in southern Spain by local artisans using the finest Italian and Spanish leather.
How should I care for my leather handbag?
We recommend avoiding prolonged exposure to direct sunlight and moisture. Clean with a soft, dry cloth and store in the provided dust bag when not in use.
Does DeMellier offer a warranty?
Yes, we offer a 12-month warranty on all items covering manufacturing defects from the date of purchase.
What is the 'A Soul for a Soul' initiative?
For every item purchased, DeMellier funds a set of lifesaving vaccines and treatments for children in need through our partnership with SOS Children's Villages.
Can I personalize my bag?
We offer complimentary monogramming services on select styles to make your piece truly unique.
Are your materials sustainably sourced?
We are committed to ethical practices, using leather sourced from certified tanneries that comply with strict environmental standards.